Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking information once your order ships.
Shipping Rates and Delivery
Shipping costs are calculated at checkout based on product weight, package size, and destination. Estimated delivery times vary depending on your location and the shipping method selected.
Domestic Shipping (United States)
We currently ship within the United States. Some products, due to size or regulatory restrictions, may have limited shipping availability to certain states.
Liquid and Bulk Products
Due to weight and handling requirements, liquid concentrates and bulk soil amendments may ship via freight carrier for larger orders. Estimated delivery times for freight shipments will be communicated separately.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Shipments
If your order hasn't arrived within the estimated delivery window, contact us at [EMAIL] and we'll help track down your shipment.
Shipping Errors
If you receive a damaged or incorrect shipment, please refer to our Refund & Return Policy for next steps.